topic Re: Cambridge Phone Number Not Available in Get Support

Cambridge Phone Number Not Available

Kourtni — Thu, 09 May 2024 12:08:04 GMT

Hello!

I just moved to Cambridge and I wanted to change my phone number but when I take the steps to do so, Cambridge is not an option when choosing my city. What do I do?

Re: Cambridge Phone Number Not Available

hTideGnow — Thu, 09 May 2024 00:53:40 GMT

hi @Kourtni

try cities around Cambridge

do you see Galt Hespeler or Preston as option??

Re: Cambridge Phone Number Not Available

Kourtni — Thu, 09 May 2024 01:01:23 GMT

@hTideGnow

I do see Hespeler as an option!!

Re: Cambridge Phone Number Not Available

Sansan — Thu, 09 May 2024 01:27:19 GMT

@Kourtni that's a 519 area code no? That area code has being out for some time now.

How about a 226 or 548? Should be Galt or Cambridge. Those are good options.

You don't have to change your number when you move unless you want to.

Re: Cambridge Phone Number Not Available

Kourtni — Thu, 09 May 2024 11:37:32 GMT

@Sansan I honestly have no clue. When I try to search for Galt or Cambridge nothing comes up but Hespeler does. My apartment building has a intercom system and with my current number I can't buzz people in because it says it's a long distance call so I wanna change it for that.

Re: Cambridge Phone Number Not Available

computergeek541 — Thu, 09 May 2024 12:07:12 GMT

@Kourtni wrote:
@Sansan I honestly have no clue. When I try to search for Galt or Cambridge nothing comes up but Hespeler does. My apartment building has a intercom system and with my current number I can't buzz people in because it says it's a long distance call so I wanna change it for that.

A landline calling you from Cambridge to Hespeler isn't a long distance call. As you know, Hespeler is part of the incorporated city that was merged into Cambridge. This is an issue with your appartment building's intercom phone carrier. You'll need to take this up with your building's management as this is not a Public Mobile issue. Likely what has happened is the carrier that the intercom is connected to doesn't have the most updated list of locally available phone numbers and exchanges.

Re: Cambridge Phone Number Not Available

Sansan — Thu, 09 May 2024 13:12:13 GMT

@Kourtni thanks. As mentioned below, I would speak to the management company first. I wouldn't want you to change your number only to have the issue continued.

Adding

If less than 25% of the residents have that issue, I don't they will be wanting to upgrade or change their system.