topic Re: Texting not working after transfer to public mobile in Get Support

Texting not working after transfer to public mobile

Bizuth — Tue, 07 May 2024 15:32:01 GMT

Does anyone got a solution to regain access to texts?

Thxs

Re: Texting not working after transfer to public mobile

hTideGnow — Tue, 07 May 2024 15:33:02 GMT

Yes, if only SMS an issue, it is a PM system problem with new activation. PM is aware of the problem and can only fix the issue one account at a time.

Please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Texting not working after transfer to public mobile

Chalupa_Batman — Tue, 07 May 2024 15:34:45 GMT

Hello @Bizuth

Did you recently port over your number from another carrier? Are you able to make calls and receive calls? What about data? Is it working?

Re: Texting not working after transfer to public mobile

computergeek541 — Tue, 07 May 2024 15:53:50 GMT