topic Copy of bill in Get Support

Copy of bill

Brenna123 — Tue, 07 May 2024 13:58:14 GMT

Hello, I am looking for a copy of my last bill. The number has been switched to a new provider at this time.. How can I obtain a copy

Re: Copy of bill

computergeek541 — Tue, 07 May 2024 13:58:03 GMT

@Brenna123 wrote:
Hello, I am looking for a copy of my last bill. The number has been switched to a new provider at this time.. How can I obtain a copy

Please open a ticket to request receipts. A ticket can be opened using the chatbot. https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Copy of bill

Chalupa_Batman — Tue, 07 May 2024 14:03:51 GMT

Hello @Brenna123

To print out your invoice for last month, log into your account, go to the payment section on the left hand side, then you will see mid page "View Payment History". Click on that. Then you will see this to the right side of the page. Click on download and it will download a payment history for you. Enjoy.

Re: Copy of bill

hTideGnow — Wed, 08 May 2024 15:13:17 GMT

HI @Brenna123

you have a fully functioning service and just don't have access to My Account? You have not logged into My Account for some time?

you need support agent to help, please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437