topic Can't log in in Get Support

Can't log in

CantLogInDummy — Tue, 07 May 2024 05:05:14 GMT

Unknown request failure. Had to make a garbage account to write this. Admin please message me as the USELESS bot just went in circles.

Re: Can't log in

hTideGnow — Mon, 06 May 2024 23:02:16 GMT

hi @CantLogInDummy

did you try forgot username from login screen? if that does not work, ask agent to help. submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can't log in

fixin1 — Mon, 06 May 2024 23:03:39 GMT

@CantLogInDummy - What is it saying?

Is it just showing code with "Unauthorized" message?

Or Forbidden A1?

Maybe try refresh page, or use incognito / secret / private mode or use the app / browser.

If nothing, please contact CS_Agent here via private message:

⬇️ Click the link for an Agent * ⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

Re: Can't log in

CantLogInDummy — Tue, 07 May 2024 21:36:20 GMT

Tried all my browsers, and just tried incognito - didn't work. Thank you for the link, that's exactly what I needed. I hope they can fix it.