topic Re: transfer old number in Get Support

transfer old number

agnes_chung1967 — Tue, 07 May 2024 05:23:06 GMT

Hello. I got the text today morning that I can not get my previous number. I called previous company and they said that public mobile cancelled transfer my previous number. I called again that previous company and they said that no body asked transfer my number and still working previous company.

I need my old number and if I don't I will go back my previous company. Can you ask transfer my old number to Public mobile again?

I can see my old number in public mobile account but I still can use my previous company. I change my old company sim now. And I also got email from my old conpamy transfer my number because I asked them to do.

Still I dint change my new sim. So can you ask my old company to transfer my old number to public mobile again? I dont want to change my number.

Thank you

Re: transfer old number

hTideGnow — Mon, 06 May 2024 17:20:19 GMT

HI @agnes_chung1967

better to call PM porting support team and understand what was wrong

I have sent you the porting support team number. Please check your Community inbox (envelope on top right), check for the number and call

Re: transfer old number

Meow — Mon, 06 May 2024 17:25:43 GMT

Check here is your number is eligible for transfer:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal