topic Re: my reward of loyalty and refer friends rewards? in Get Support

my reward of loyalty and refer friends rewards?

Hmnhkq — Mon, 06 May 2024 15:15:14 GMT

from my account and bill info seems I can not find my month loyalty and $3 monthly refer 3 friends and 2$ auto pay reward. can any one help me to check ?

Re: my reward of loyalty and refer friends rewards?

Hollister — Mon, 06 May 2024 15:16:58 GMT

@Hmnhkq

No more loyalty and autopay rewards:

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Program/td-p/1154856

Re: my reward of loyalty and refer friends rewards?

Handy1 — Mon, 06 May 2024 15:20:08 GMT

@Hmnhkq Yes because everyone’s being moved to the new point program this month . Means no more $2 auto pay instead you get 5% back on plan spend . Also instead of loyalty rewards every 30 days you will now only get 10 points once a year on your anniversary date . Going forwards you will pay your bill in full and then earn the points . Any friend referrals will keep same value 1point for each friend every 30 days . Once you have 15 points you can redeem $15 off your bill from the rewards portal . This will in effect cost you extra $60 a year if you were maxed out on loyalty rewards on the old system

Re: my reward of loyalty and refer friends rewards?

turtleTurtle — Mon, 06 May 2024 15:30:20 GMT

The new rewards has started so no more auto pay and loyalty rewards.

You get 10 points once a year and 5% back in points moving forward. As well as any referrals points that you will earn when your subscription renews.

You now have to cash in for $15 off your bill, it does not happen automatically anymore.

Re: my reward of loyalty and refer friends rewards?

anotheran — Mon, 06 May 2024 15:55:21 GMT

The ones that don't visit here often are getting a big surprise on their renewals.