topic Re: Unsubscribing in Get Support

Unsubscribing

treefrog — Tue, 07 May 2024 01:58:53 GMT

Now that I have been switched to the points program and there is no monetary incentive to subscribe to autopay if I unsubscribe with a balance in my account that is more than my plan amount will my plan still renew? To suspend my account is my only option to use lost/stolen? Thx

Edit: BTW....I still can't reply so I can only edit this post if needed.

@Handy1

The only option then which means I can't recieve 2FA codes on my personal phone on my next work assignment.

@hTideGnow

I've done both in the past so I am well aware that using lost/stolen immediately suspends your services. I just wanted to know if "unsubscribing" completely prevented renewal from occurring. But judging from. @Handy1 's answer it does not it just stops autopay.

Re: Unsubscribing

Handy1 — Mon, 06 May 2024 09:47:25 GMT

@treefrog Yes if you have available funds in account it will try and take those funds automatically. So reporting lost stolen would be an option .

Re: Unsubscribing

hTideGnow — Mon, 06 May 2024 15:02:55 GMT

HI @treefrog

you can still disable Autopay to suspend your account at the end of the current cycle.

If you suspend your account using Lost/Stolen, it will be suspended immediately, do you want that?