https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-subscription/m-p/1194079#M826084 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/415146">@Felixno95</a>&nbsp;, to verify exactly which plan you currently have, clear cache or use another browser to log in. If still same, you can use the chatbot to contact a cs agents to confirm.</P> Mon, 06 May 2024 01:22:49 GMT Sansan 2024-05-06T01:22:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-subscription/m-p/1194075#M826080 <P>I changed from 1gb plan for 25 to 20gb plan for 29 last month. It activated this month. They charged me 29 but the system so that I am still at the previous plan. How to solve the problem?</P> Mon, 06 May 2024 01:16:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-subscription/m-p/1194075#M826080 Felixno95 2024-05-06T01:16:47Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-subscription/m-p/1194079#M826084 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/415146">@Felixno95</a>&nbsp;, to verify exactly which plan you currently have, clear cache or use another browser to log in. If still same, you can use the chatbot to contact a cs agents to confirm.</P> Mon, 06 May 2024 01:22:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-subscription/m-p/1194079#M826084 Sansan 2024-05-06T01:22:49Z