topic Re: Email when monthly fee is charged? in Get Support

Email when monthly fee is charged?

Brianna182 — Sun, 05 May 2024 04:55:44 GMT

Hi all, relatively new to PM (this is my third month I believe). I'm pretty sure I got an email when I was charged last month, but I just noticed the charge on my credit card this time from a few days ago... Definitely didn't get an email, I'll be sitting at the end of the world but the emails usually serve as a reminder for me to go pay off the card. Turn this on or off in settings. Any ideas?

Re: Email when monthly fee is charged?

Sansan — Sun, 05 May 2024 05:06:09 GMT

@Brianna182 hi,

No there is no email or text reminder when due. Just have to remember or put schedule reminder to self. Take note of this month then usually 1 day less the next month.

Re: Email when monthly fee is charged?

Brianna182 — Sun, 05 May 2024 05:10:30 GMT

Thanks, it's not a big deal just easy for it to get lost and never paid off properly you know? My kid is an authorized user on my card so there's a lot of transactions. I could have sworn I got an email in April, but can't find it now.

Re: Email when monthly fee is charged?

Sansan — Sun, 05 May 2024 05:19:58 GMT

Sure. I have never gotten an email. Last year they stopped sms so if you are new, it wouldn't have applied to you. Maybe it's a spend report for your credit card.

Re: Email when monthly fee is charged?

ecindyz99 — Tue, 11 Jun 2024 02:56:04 GMT

I have the same situation.