topic Re: Rewards and long term customer. in Get Support

Rewards and long term customer.

Rhondalee — Sun, 05 May 2024 02:54:52 GMT

Have I just lost all my rewards with this new system. I’ve been with PM for years plus referred a friend. What’s happening with this?

Re: Rewards and long term customer.

Sansan — Sun, 05 May 2024 02:59:40 GMT

@Rhondalee As of this month, you will be loosing the $6 or $7 discount. You will now have to pay your full plan amount upfront each month.

They will give you 5% back on your spending each month.

10 points on your anniversary date

1 point per friend referred.

1-15 points in helping out in the Community.

No more loyalty.

When you have accumulated 15 points, you sign into your account and redeem that for $15 off your bill or purchase add-ons.

Re: Rewards and long term customer.

Rhondalee — Sun, 05 May 2024 03:02:34 GMT

Do you know if the refer a friend is 1 point per month or just 1 point? Will it be grandfathered in as we did this about 6 years ago and our entire family signed up.

Re: Rewards and long term customer.

softech — Sun, 05 May 2024 03:04:27 GMT

@Rhondalee

the friend referrals would be like before, except it will be pay in point first. So, 1 point per friend every 30 days.

Re: Rewards and long term customer.

Sansan — Sun, 05 May 2024 03:11:47 GMT

@Rhondalee it will be 1 point per 30 days for each of them. You will still get them all, just convert to points instead of $$