topic Traveling in Get Support

Traveling

Christina8 — Sat, 04 May 2024 21:51:26 GMT

Hello, I am going to be in Europe for two months and I will have an eSIM there. Can I possibly put my account on pause and still keep my phone number?

Re: Traveling

hTideGnow — Sat, 04 May 2024 21:55:33 GMT

hi @Christina8 yes, you can turn off Autopay. Go to payment page, click Manage Subscriptions and turn off Subscribed

but it only suspend the account at the end of your current cycle. Depends on how long your trip is, you might not save much

and you only have 90 days grave person to resume service or you will loss your number

Re: Traveling

Meow — Sat, 04 May 2024 23:34:43 GMT

You can pause your PM service for up to 90 days of no pay. After 90+ days of no pay your account will be deleted, number lost.

Go to your account and toggle off 'Subscribed':