topic Re: Help! I got a notice that I am changing to points system in Get Support

Help! I got a notice that I am changing to points system

DebbyF — Sat, 04 May 2024 20:05:56 GMT

... I don't want that!

Is this an automatic thing, or canI stop it?

Thanks for your help.

Re: Help! I got a notice that I am changing to points system

Sansan — Sat, 04 May 2024 20:17:15 GMT

@DebbyF sorry, can't stop it. We are all changing over this month. This was announced in March and SMS sent.

You will have to pay plan in full each month plus tax. No more autopay or loyalty discount.

You will now get 5% back on your plan

10 points on your anniversary

5 % for the change

1 point for each 30 days your referral stays

1-15 from community of you help out.

Redeem 15 points yourself in My Rewards section to reduce your next bill by that amount $15.

https://www.publicmobile.ca/en/bc/get-help/articles/move-to-public-points

Re: Help! I got a notice that I am changing to points system

TheSterlinger — Sat, 04 May 2024 20:16:38 GMT

Unfortunately everyone that is on the Legacy Rewards system will be migrated to the Public Points system.https://www.publicmobile.ca/en/on/get-help/articles/move-to-public-points

Re: Help! I got a notice that I am changing to points system

vickyso — Sat, 04 May 2024 20:26:24 GMT

Does anyone know of any other phone service who is like the old public mobile?

Re: Help! I got a notice that I am changing to points system

Sansan — Sat, 04 May 2024 20:29:15 GMT

As far as I know, no one does. Old or new Public Mobile points or rewards.

Re: Help! I got a notice that I am changing to points system

Sansan — Sat, 04 May 2024 20:32:57 GMT

Had services with both Telus and Koodo in the past for years and neither of them did/do.

So PM is not too bad.

Re: Help! I got a notice that I am changing to points system

DebbyF — Sat, 04 May 2024 20:45:05 GMT

Thank you.

Do you know if we will still get a discount for our previous referrals that stayed connected?

Re: Help! I got a notice that I am changing to points system

Sansan — Sat, 04 May 2024 20:49:05 GMT

@DebbyF Yes, it will be in the form of points. So ex 10 referrals used to be $10, will be 10 now be points. But that points is then converted back to $$ to redeem.