topic Are we able to use public Mobil in the states? in Get Support

Are we able to use public Mobil in the states?

CC11111111111 — Sat, 04 May 2024 12:05:26 GMT

My current plan is $34.99 —— 50G US/Canada roaming. Does it mean I will have access to data when I’m in US ?

and how about phone call?

TheSterlinger — Sat, 04 May 2024 11:33:20 GMT

@CC11111111111 yes you can use your plan in both Canada and the US calls and data. Nothing extra needed.

Can be tricky to get connected sometimes. You have a VoLTE enabled phone?

You woukd need to put your hone to 4G/LTE and connect to T-Mobile or AT&T.

If calls still don't work, put your phone to 2G and connect to T-Mobile.

Ensure you turn on data roaming.

Sometimes after doing thus might have to restart phone.

CC11111111111 — Mon, 13 May 2024 13:33:26 GMT

Thank you