topic Re: not accepting updated credit card in Get Support

not accepting updated credit card

Marve — Fri, 03 May 2024 18:35:54 GMT

My credit card expired and account expired TODAY. I'm trying to make a payment with new credit card. I'm trying to update card but it keeps telling me "cannot process at this time, try back later. why is that ? Phone won't allow me to make calls.

Re: not accepting updated credit card

hTideGnow — Fri, 03 May 2024 18:38:39 GMT

HI @Marve

wait an hour and try again

try using browser with Incognito/private/secret mode on your browser

or try using Public Mobile app and allow Location first

if you need resume service first, buy a voucher from Shoppers drug mart and load using *611