topic Re: Email change in Get Support

Email change

Sarabbbs — Fri, 03 May 2024 01:37:52 GMT

Hi I was wondering how could I change my email without having access to my the email registered to my account.

Thank you

Re: Email change

fixin1 — Fri, 03 May 2024 01:35:51 GMT

@Sarabbbs - Please contact CS_Agent for help changing your email with no access to email:

Submit a ticket via Chatbot:

If you just want it quick and easy, here it is:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

Re: Email change

computergeek541 — Fri, 03 May 2024 01:38:20 GMT

@Sarabbbs wrote:
Hi I was wondering how could I change my email without having access to my the email registered to my account.

Logging in to Public Mobile self serve doesn't require access to the e-mail address. You can log in as usual as the code to grant access will be sent to yoru phone by SMS. Once you have logged in, the change to the Eversafe credentials can be made.