Data add on

Tinner1982 — Tue, 04 Jan 2022 20:48:57 GMT

I purchased a data add on and im not able to use it. What can i do?

Re: Data add on

wetcoaster — Sat, 31 Mar 2018 06:02:00 GMT

Is your add-on showing up in your self serve account? Buying add-ons is a two step process...

You might also want to reboot your phone and make sure that your APN settings are correct (if you haven't used data on Public Mobile before.)

If that still doesn't help solving your problem you'll need to contact the moderators (= PM employees):

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, PIN*, detailed problem description.

*If you don't have your PIN you need to provide them with any 3 of the following items for identification:

- Complete mailing address

- Email address

- Alternate phone number

- Date of birth

- Last top up date & amount

Blynch — Thu, 28 Feb 2019 11:52:45 GMT

""Depends on where you are first of all, then contact the leading producers of data in your area.""

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