Not able to send/receive sms

Nashional — Wed, 01 May 2024 15:41:23 GMT

I just switched to Public Mobile. I successfully transferred my number from my old service provider and am now able to make/receive calls, but texting is not working. I am not receiving texts and when I go to send one, it won't go through and I get a Network Error notification.

Re: Not able to send/receive sms

softech — Wed, 01 May 2024 15:43:57 GMT

@Nashional

PM is having problem provisioning text capability for new activations. And if you are an iPhone user, iMessage activation by phone number will also be impacted without a working SMS.

PM is working on a fix but for now, they can only resolve the issue on a case by case basis. Please open ticket with PM support by messaging CS Agent here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Not able to send/receive sms in Get Support

Not able to send/receive sms

Re: Not able to send/receive sms