topic Re: Forget referral code when create a account in Get Support

Forget referral code when create a account

Tony42 — Wed, 01 May 2024 01:07:04 GMT

I forgot to add referral xxxxxxxxxx code when opened my account, could you please help.

Thanks

Tony

Re: Forget referral code when create a account

fixin1 — Wed, 01 May 2024 01:06:12 GMT

@Tony42 - Please contact CS_Agent if it is before a month after activation date, after 1 month you cannot really ask CS_Agent to input one anymore but you may be lucky.

Submit a ticket via Chatbot:

If you just want it quick and easy, here it is:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly OR you don’t have access to Log In, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your community mailbox by clicking this link here: Mailbox

Re: Forget referral code when create a account

computergeek541 — Wed, 01 May 2024 01:06:52 GMT

@Tony42 wrote:
I forgot to add referral xxxxxxxxxx code when opened my account, could you please help.

Please be aware that the code did need to be entered during the activation process. While this isn't guaranteed, a ticket can be opened to ask a customer support agent about this. Please use the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html or use the support section of the app to create the ticket.