topic Re: Switching plans in Get Support

Switching plans

qcriderfan87 — Tue, 04 Jan 2022 20:48:43 GMT

I’m a current customer. I signed up 1 month ago now they are offering a plan 6gb on 3G for 52-2 for autopay that option is not available to change plans. Can I get this offer or do I have to be a new customer. As well I was thinking of hooking up another phone but want to keep my current number, could this be done ?

Re: Switching plans

mimmo — Fri, 30 Mar 2018 00:12:50 GMT

All plans should be available that you seeing the plans page except for the 1 new customer promo plan. You should be able to future date the plan you want.

Re: Switching plans

will13am — Fri, 30 Mar 2018 00:27:37 GMT

@qcriderfan87, this plan should be available for selection. I suggest future dating the change to avoid losing paid usage.

Re: Switching plans

Luddite — Fri, 30 Mar 2018 01:19:51 GMT

@qcriderfan87wrote:
As well I was thinking of hooking up another phone but want to keep my current number, could this be done ?

If you mean using a new phone with your current account/plan, then yes. Just move the SIM that you have into the new phone. The phone itself is immaterial to your account.

If you meant can you have two phones using the same phone number, then no. Each phone's SIM card must be registered to only one account.