topic Plan Change Confirmation in Get Support

Plan Change Confirmation

Eh-Yannah — Tue, 30 Apr 2024 22:36:30 GMT

I just want to make sure I read my plan change details correctly.

I just made a request for a change on my next billing date.

Going from $40/month for 15GB of 4G Data to $34/Month for 50GB of 5G Data

Just want to make sure I am actually saving $6/Month and gaining 35GB of Data and it is 5G Service.

Thanks

Re: Plan Change Confirmation

hTideGnow — Tue, 30 Apr 2024 22:38:53 GMT

HI @Eh-Yannah

Yes, you didn't see it wrong. PM has been great and plan price has been dropping. the $34 plan now has 50GB!! and it is 5G!!
https://subscribe.publicmobile.ca/en/bc/activation/plans/50GB-5Gspeed14

You can go back to Change Subscription page and you should see the plan is scheduled to take effect on your next renewal date

Enjoy more data

Re: Plan Change Confirmation

Eh-Yannah — Tue, 30 Apr 2024 22:39:00 GMT

reciate the quick response @hTideGnow

Re: Plan Change Confirmation

Eh-Yannah — Tue, 30 Apr 2024 22:40:30 GMT

appreciate*

sorry for the typo

Re: Plan Change Confirmation

fixin1 — Tue, 30 Apr 2024 22:40:54 GMT

@Eh-Yannah - Yes, your phone must be 5G compatible (S20, S20+, S20 Ultra, and S20FE are not 5G compatible at Public mobile) LTE is gonna reach 250mbps.

Also 5G here is up to 250mbps, 150mbps faster than your 4G LTE plan.

And you will receive 35GB more with Unlimited Data at 512kbps speed after reaching 50GB.

Also make sure to change on renewal instead of change now to ensure the rest of your plan duration is not wasted.

Re: Plan Change Confirmation

Eh-Yannah — Tue, 30 Apr 2024 22:42:22 GMT

@fixin1
made the change for the renewal date

did this for both plans for my daughters

they both have iphone 13 Pro devices

Re: Plan Change Confirmation

hTideGnow — Tue, 30 Apr 2024 22:43:48 GMT

HI @Eh-Yannah

then you are all set for more data with better speed!!!