topic Re: Dropped calls, bad reception, can’t text in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190903#M824193 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/412609">@SaraB2024</a>&nbsp;</P><P>new activation?&nbsp;</P><P>sms is a know issue for new activation, ask support agent to help</P><P>&nbsp;</P><P>P<SPAN>lease submit a ticket with CS Agent&nbsp;</SPAN><SPAN>&nbsp;by direct message:&nbsp;&nbsp;<BR /></SPAN><SPAN>&nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P> Tue, 30 Apr 2024 17:22:09 GMT hTideGnow 2024-04-30T17:22:09Z Dropped calls, bad reception, can’t text https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190901#M824192 <P>Dropped calls, bad reception, can’t text. Contacted agent via chat and advised to create online ticket but website won’t allow it</P> Tue, 30 Apr 2024 17:20:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190901#M824192 SaraB2024 2024-04-30T17:20:49Z Re: Dropped calls, bad reception, can’t text https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190903#M824193 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/412609">@SaraB2024</a>&nbsp;</P><P>new activation?&nbsp;</P><P>sms is a know issue for new activation, ask support agent to help</P><P>&nbsp;</P><P>P<SPAN>lease submit a ticket with CS Agent&nbsp;</SPAN><SPAN>&nbsp;by direct message:&nbsp;&nbsp;<BR /></SPAN><SPAN>&nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P> Tue, 30 Apr 2024 17:22:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190903#M824193 hTideGnow 2024-04-30T17:22:09Z Re: Dropped calls, bad reception, can’t text https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190904#M824194 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/412609">@SaraB2024</a>&nbsp;</P><P>Click on Chat bubble and type in Submit a Ticket.&nbsp;</P> Tue, 30 Apr 2024 17:22:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Dropped-calls-bad-reception-can-t-text/m-p/1190904#M824194 BKNS27 2024-04-30T17:22:32Z