topic Re: Can agent in Get Support

Can agent

Omran — Mon, 29 Apr 2024 21:41:27 GMT

Hi how can I get in contact with a cs agent, I am a new customer but my activation was unsuccessful. It gave me a number from a list that was already in use.

Re: Can agent

Sansan — Mon, 29 Apr 2024 19:22:52 GMT

From the public mobile app use the chatbot to create a ticket. Type agent or ticket.

If that doesn't work use this direct link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Can agent

Phil_Adelphus — Mon, 29 Apr 2024 21:14:39 GMT

@Omran Are you able to log in to your account? Once logged in you can choose a new number yourself. If you can't log in then you will need to contact customer service as already suggested.