topic Re: Agent in Get Support

Agent

Aye — Mon, 29 Apr 2024 21:45:16 GMT

Why is it so difficult for me to get hold of an agent today. I want to know if the subscription choices have changed recently. I used to get the $15.00 with 250mb but now it doesn't seem to have the data with it.

Re: Agent

hTideGnow — Mon, 29 Apr 2024 17:55:15 GMT

HI @Aye

the new $15 plan does not have data. But if you have the $15 plan already, that won't affect you. You will keep your old $15 plan with 250Mb data. Only the new subscribers don't have a choice to get your old $15 plan with data, but you are fine

Re: Agent

BKNS27 — Mon, 29 Apr 2024 19:55:18 GMT

@Aye

I think the new $15 is better than the old one if you just need talk & text because it is unlimited talk & text rather than 100 minutes plus 250mb of data.

You can connect to free wifi everywhere or your home wifi for data.