Re: Not receiving all text messages.

ColinBiggin — Mon, 29 Apr 2024 16:30:43 GMT

I am also not receiving SMS messages from people (including a PM user who just tried). I *did* get my request to transfer from my old service provider (Freedom) and responded yes. I am receiving voice calls.

Re: Not receiving all text messages.

hTideGnow — Mon, 29 Apr 2024 16:31:55 GMT

HI @ColinBiggin

Yes, if only SMS an issue, it is a PM system problem with new activation. Voice, data both work but just SMS is the problem. And with the SMS problem, it will affect account verification. PM is aware of the problem and can only fix the issue one account at a time.

Please submit a ticket with CS Agent by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Not receiving all text messages. in Get Support

Re: Not receiving all text messages.

Re: Not receiving all text messages.