topic Re: Switching from a Canada wide calling+data subscription to a calling only subscription in Get Support

Switching from a Canada wide calling+data subscription to a calling only subscription

bobbyholly — Sat, 27 Apr 2024 23:46:52 GMT

I am on a 4G Canada wide calling plus 30GB data subscription. My account was recently credit with some bonus loyalty data to my account which I would like to use. Would I be able to use this bonus data if I switched to the 4G unlimited Canada wide calling only subscription (this has no data in itself).

Thanks a lot everyone.

Re: Switching from a Canada wide calling+data subscription to a calling only subscription

dwh1 — Sat, 27 Apr 2024 21:13:51 GMT

@bobbyholly No, that won't work. The bonus loyalty data will be removed if you switch to a lower price plan - and given you mentioned the calling-only plan, that guarantees you would be on a lower price plan since there are no plans less than the $15 of that plan. You'd be left with Canada-wide calling and no data.

Re: Switching from a Canada wide calling+data subscription to a calling only subscription

hTideGnow — Sat, 27 Apr 2024 21:13:58 GMT

HI @bobbyholly

sorry no. The special data bonus has a term that you cannot move down your plan. So, the bonus will be gone if you change to the new $15 plan

Re: Switching from a Canada wide calling+data subscription to a calling only subscription

computergeek541 — Sat, 27 Apr 2024 21:24:42 GMT

Re: Switching from a Canada wide calling+data subscription to a calling only subscription

bobbyholly — Sat, 27 Apr 2024 21:27:03 GMT

Thanks for letting me know. Cheers guys

Re: Switching from a Canada wide calling+data subscription to a calling only subscription

Camera4617 — Sat, 27 Apr 2024 22:00:33 GMT

PM wouldn't give you that data if you could do like that.. it's garbage