topic Re: SMS problem in Get Support

SMS problem

Dima89 — Sat, 27 Apr 2024 06:01:58 GMT

Hi. I have an issue with sms receiving. I did transfer my number more then 12 hr ago.

Re: SMS problem

Phil_Adelphus — Fri, 26 Apr 2024 09:21:05 GMT

@Dima89 If everything else is working, especially incoming calls, it is likely a known SMS problem that support can fix. Submit a ticket to customer service at the chat/message icon bottom right of this page.

Re: SMS problem

Dima89 — Fri, 26 Apr 2024 11:00:33 GMT

Thanks Phil. I did. I’m waiting for reply from cs

Re: SMS problem

Cradcliffe — Fri, 26 Apr 2024 14:12:15 GMT

There is an issue that PM is aware of related to the activation process and iMessages. If it looks like your iMessages is stuck verifying your phone number, this could be the issue. I have it right now and am waiting for a response from Customer Service. Apparently, they have a fix, but it is a manual tweak required. (which is pretty brutal...)