topic Re: Download Receipt in Get Support

Download Receipt

BKNS27 — Thu, 25 Apr 2024 17:09:41 GMT

Hi,

My renewal date is on April 20/24. Normally I can print the Download Receipt for my monthly records the day after my renewal date.

But to date, the Download Receipt hyperlink is not showing on the website or the app.

Anyone having the same issue?

Probably related to the Points Rewards switchover?

hTideGnow — Thu, 25 Apr 2024 17:13:09 GMT

i can download without any problem. Tried on browser

don't think it has anything related with rewards switch, it is not here yet

BKNS27 — Thu, 25 Apr 2024 18:28:40 GMT

I will try incognito on my browser and see if that works.

BKNS27 — Thu, 25 Apr 2024 18:42:22 GMT

Nope it didn’t show up.

I see March receipt but not April but it show available $10 funds for my rewards that wasn’t deducted on April’s bill.

Hhhmmm