topic Re: Not recieving messages in Get Support

Not recieving messages

trishaarora — Wed, 24 Apr 2024 03:51:18 GMT

Post moving from Rogers, not able to send and receive messages

Sansan — Wed, 24 Apr 2024 02:54:37 GMT

@trishaarora unfortunately, this is s know issue for s few weeks now

See announcements. In the meantime if this doesn't work, use the chatbot to send a message to PM to fix.

trishaarora — Wed, 24 Apr 2024 13:08:06 GMT

Nop, I restted the network settings, same issue.

Also, raised issue with chatbot yesterday.

trishaarora — Wed, 24 Apr 2024 21:34:47 GMT

I don't have issues with iMessage or FaceTime. It's android device

Sansan — Wed, 24 Apr 2024 21:39:10 GMT

From what I can tell, this is affecting both Android and iPhone users. Did you contact them? What did they say?

trishaarora — Wed, 24 Apr 2024 21:49:15 GMT

Haven't heard back yet