topic Re: Refer a friend code in Get Support

Refer a friend code

Kie — Wed, 24 Apr 2024 21:28:24 GMT

I am a new customer and my sister sent me her “refer a friend” code and I don’t know what happened but I did not receive my 10$ credit and she did not receive a notification stating she has a new friend referral ! Is there a was this can be fixed ? Thanks

Re: Refer a friend code

Handy1 — Wed, 24 Apr 2024 17:09:05 GMT

@Kie you should see it with in 72 hours after activation . If it’s been more then 3 days ask support to ensure it was applied correctly .if it hasn’t ask them to add it for you

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Refer a friend code

Dunkman — Wed, 24 Apr 2024 17:10:00 GMT

@Kie

How long ago did you activate your new account? It can take up to 72 hours to show up in your available funds.

If more than 72 hours, submit a ticket via the chatbot. Click on chat icon on right lower corner of website. Follow prompts to submit ticket. It can take several hours to 1-2 days for CSA to respond.