https://productioncommunity.publicmobile.ca/t5/Get-Support/Overcharging/m-p/1187824#M822499 <UL><LI>Why was I billed for a 4g plan and a 5g plan on on number how do I get reimbursed&nbsp;</LI></UL> Wed, 24 Apr 2024 21:37:13 GMT Julezs 2024-04-24T21:37:13Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Overcharging/m-p/1187824#M822499 <UL><LI>Why was I billed for a 4g plan and a 5g plan on on number how do I get reimbursed&nbsp;</LI></UL> Wed, 24 Apr 2024 21:37:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Overcharging/m-p/1187824#M822499 Julezs 2024-04-24T21:37:13Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Overcharging/m-p/1187828#M822503 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/403582">@Julezs</a>&nbsp;</P><P>More details would be helpful. Community members on the forum are customers like yourself. &nbsp;We don't not have access to your account details.&nbsp;</P><P>New customer versus old? &nbsp;Did you change plans recently? &nbsp;If you changed plans, did you change plans immediately or at next renewal? &nbsp;Do you see extra available funds? &nbsp;If you feel comfortable, you could screenshot your payment history page (omit any personal information).&nbsp;</P> Wed, 24 Apr 2024 13:33:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Overcharging/m-p/1187828#M822503 Dunkman 2024-04-24T13:33:15Z