topic Re: Account Information in Get Support

Account Information

YoshiJosh — Tue, 23 Apr 2024 19:45:49 GMT

How can I get my account number?

Re: Account Information

Handy1 — Tue, 23 Apr 2024 19:48:08 GMT

@YoshiJosh Log into your account profile page you will see the account number there . If you cannot log into your account you can ask support to retrieve it for you . Also note if you need it to change providers it is best to have account number . But you can also port number out by using the phones IMEI also thou its best to use account number

submit ticket with support . using the chat bubble bottom right of screen

If that doesn’t work you can always send direct private message to support .

send a private message To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Account Information

YoshiJosh — Tue, 23 Apr 2024 19:51:51 GMT

@Handy1 thank you so very much, I'm trying to help my parents switching providers and I'm having hard time getting their account number! Thank you for the information!

Re: Account Information

CS_Agent — Tue, 23 Apr 2024 19:57:13 GMT

Hello there, and thanks for visiting our community forum.

The community is a great way of searching for answers and help from our customers, however if you still need assistance, and you have reached out through a private message, we kindly ask to keep an eye on your community inbox.

Our customer support team will get in touch as soon as possible.
Public Mobile Team.