Messages

IreneR — Mon, 22 Apr 2024 19:03:11 GMT

Hello, I'm new to public mobile. My Message are not working. How can I get them to work?

Re: Messages

hTideGnow — Mon, 22 Apr 2024 19:27:56 GMT

Yes, if only SMS an issue, it is a PM system problem with new activation. Voice, data both work but just SMS is the problem. And with the SMS problem, it will affect account verification. PM is aware of the problem and can only fix the issue one account at a time.

Please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Messages

Meow — Mon, 22 Apr 2024 19:46:19 GMT

Do you mean texting does not work?

You will have to open a ticket as ALL new customers have issue with texting.

topic Re: Messages in Get Support

Messages

Re: Messages

Re: Messages