topic Refer a Friend Contests in Get Support

Refer a Friend Contests

hairbag1 — Sat, 20 Apr 2024 02:37:55 GMT

Have we heard any info on if / when winners were selected and awarded their prize yet ? Looks like contest closed March 15th with winners to be drawn April 11, but I can't find any info after the announcement.

https://www.publicmobile.ca/en/bc/get-help/articles/refer-a-friend-contests

Re: Refer a Friend Contests

LitlLdy — Sat, 20 Apr 2024 03:06:29 GMT

@hairbag1 , I have been wondering the same! Maybe it isn’t announced & only the people who won will know.

Re: Refer a Friend Contests

Chalupa_Batman — Sat, 27 Apr 2024 01:21:52 GMT

I reached out to CS to get more info on this. This is their response.

Re: Referral Contest Winners

Hi Chalupa_Batman,

Thanks for reaching Public Mobile. This is Carol and I'll be more than happy to help you with your concern today.

We will notify each the winners to their own emails, the details of the winners are not available on our end to share with other customers.

You can see the information of the contest in the following link:

https://www.publicmobile.ca/en/bc/get-help/articles?category=_articleCategory_rewards

Thanks

Carol

Customer Support Agent

---------------------------------------------------------------------------------------------

Here is my response.

Hi Carol,

Thank you for reaching out to me. However, by not sharing this information with the general public, it looks highly questionable. Any contests by today's standards have rules and laws to follow sharing winners names so there's no appearance of improprieties. There are several in the community here feel there was no actual prize to win. You have to see this, sorry, Public Mobile has to see this from our point of view as a customer's or "contest entrances". Public Mobile is saying blindly "Trust Us". Public Mobile has lost a lot of credibility and trust over the last year. More so in the last 3 months.

Thank you.

Re: Refer a Friend Contests

Chalupa_Batman — Sat, 27 Apr 2024 15:03:07 GMT

I received a reply back. You just have to sit back and laugh. I replied back asking why Andu requires this information.

Re: Referral Contest Winners

Hello @Chalupa_Batman!

Thank you for your reply!

In order to secure your account please answer to the following questions:

Last top-up amount and the date

Last four digits of a registered credit card

Account number

Last add-on purchased and the date

Email address

"NOTE: Do not reply to this email address: community-notifications@publicmobile.ca. Please log into the Community and reply via Private Message".

Andu

Re: Refer a Friend Contests

LitlLdy — Thu, 02 May 2024 14:19:07 GMT

I am surprised that Andu of all people would ask that since it has no relevance to the situation! I guess we will just keep wondering if anyone won. Maybe whoever the customers were that may have won the 2 iPhones didn’t win due to they answered the mathematical question incorrectly, had the incorrect emails on the accounts, left Public Mobile or something else! 🤔