topic Re: SIM not activating in Get Support

SIM not activating

Annickaseb — Fri, 19 Apr 2024 20:12:04 GMT

Just bought a sim plan, but my sim card is not registering. When I logging it is sending me a code to my phone number but I am not receiving the text on the phone

Re: SIM not activating

Phil_Adelphus — Fri, 19 Apr 2024 20:26:18 GMT

@Annickaseb You can contact customer service and submit a support ticket using the chat/message icon bottom right of this page. It may be related to the current SMS problem, but they will advise.

Re: SIM not activating

Rastin — Fri, 19 Apr 2024 20:46:22 GMT

To get the code click on did not get code under there it asks for code and you can have it sent to your email. Put in a ticket to get your text working. Will take about 24 hours for a reply. Also add your info to the ticket as it will speed thing up. Name number email