Accounts

Juno12 — Fri, 19 Apr 2024 17:52:52 GMT

I made 2 accounts with PM. How can I cancel my 1st account?

Re: Accounts

hTideGnow — Fri, 19 Apr 2024 17:54:18 GMT

you created the 2nd one y accident?

PM is prepaid carrier and usually do not provide refund. But they might help still. So, just ask

Please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Yummy — Fri, 19 Apr 2024 19:10:31 GMT

Account you want to cancel - remove Subscribed.

Be aware you will NOT get refund as all pre-paid charged are final sale.