topic Re: Jrman account in Get Support

Jrman account

Junebug2 — Thu, 18 Apr 2024 01:01:20 GMT

I want to cancel my jrman account as it would not work to transfer my Sim card over. And so I made another Gmail account and I am hoping it went through OK.

Re: Jrman account

fixin1 — Thu, 18 Apr 2024 01:06:54 GMT

@Junebug2 - Please contact CS_Agent for canceling an account that is stuck in activation:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. * CS_Agents are at load due to iMessage activation issues so it may take longer than 48 hours. * They work 7 days a week from 9 AM to 10 PM EST. You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for one of the agents responding back to you because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages

Re: Jrman account

Yummy — Thu, 18 Apr 2024 01:09:07 GMT

Community account has nothing to do with your PM service account.
This account is just for posting ...

When you transfer your number out of PM your PM account will be immediately deleted.

Re: Jrman account

Junebug2 — Thu, 18 Apr 2024 01:23:43 GMT

Could you send me a link for PM customer service because zI am unable to find it. Thanks Junebug2

Re: Jrman account

Junebug2 — Thu, 18 Apr 2024 01:25:36 GMT

Could you send me to a link to customer service as I am not able to find it?

Re: Jrman account

fixin1 — Thu, 18 Apr 2024 01:26:42 GMT

@Junebug2 - Customer service is here:

⬇️ Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work correctly, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437