topic Re: How does Holiday Bonus Data and 500 Minutes work? in Get Support

Re: How does Holiday Bonus Data and 500 Minutes work?

hairbag1 — Tue, 04 Jan 2022 10:04:42 GMT

@lostinspace wrote:

As a gift, PM will give you 2GB of data and 500 minutes of International calling...all for Free.

You'll get a text notification from PM and you'll have to text YES if you want them. They'll be applied to your account soon after you reply YES.

Then you'll have 2GB of data to use when ever your regular plan data runs out. You'll have 500 minutes of International Calling to select countries....all for free.

Re: How does Holiday Bonus Data and 500 Minutes work?

pranshujoshi — Thu, 02 Dec 2021 18:46:24 GMT

So i received this offer, accepted it and it shows on Public Mobile self serve account too. But I cant seem to make any ILD calls (tried US, India). It keeps saying: you have consumed all your minutes.

Re: How does Holiday Bonus Data and 500 Minutes work?

Anonymous — Thu, 02 Dec 2021 18:48:22 GMT

@pranshujoshi : To call outside Canada/US you'll need 011 or + in front. To call Canada/US just the 1.

Re: How does Holiday Bonus Data and 500 Minutes work?

hTideGnow — Thu, 02 Dec 2021 18:49:47 GMT

@pranshujoshi Both US and India are part of this Long Distance bonus

Try to reboot your phone first and see how it goes

Re: How does Holiday Bonus Data and 500 Minutes work?

pranshujoshi — Thu, 02 Dec 2021 18:51:47 GMT

Yes I know this infact my address book is saved with +country codes for all international numbers... but still face this issue.

Re: How does Holiday Bonus Data and 500 Minutes work?

pranshujoshi — Thu, 02 Dec 2021 18:54:39 GMT

Thanks just tried it, doesnt seem to work. I accepted the offer last evening, it shows up on my account .. is there still some time before it is actually active or it should be active if its reflecting so on the self serve account.

Re: How does Holiday Bonus Data and 500 Minutes work?

Anonymous — Thu, 02 Dec 2021 19:07:12 GMT

@pranshujoshi

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

and try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link

or Here link

for android visit Here link ,

and do Rebooting your phone ,This is quick and simple,to refreshing your network,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

To call India from Canada, dial: 01191 Area Code - Land Phone Number 01191 - 10 Digit Mobile Number.

for Example long distance in canada or from USA,, Add (+1 or 1 ) in front of the any area code,
1416xxxxxxx,
or
+1416xxxxxxx,
both is will going through your call...

Good luck and enjoy the service.