topic Re: Public points: minimum and maximum points in Get Support

Public points: minimum and maximum points

Tmoney — Wed, 17 Apr 2024 20:17:44 GMT

What is the minimum and maximum amount points that can be redeemed each 30 day billing cycle.

Lets say I earn 30 points each month, can I spend 30 points on each cycle ?

I'm on the legacy system and will be getting moved to the new points system so trying to understand how it will work.

Re: Public points: minimum and maximum points

Sansan — Wed, 17 Apr 2024 20:29:49 GMT

The minimum to redeem towards your bill is 15 points, which is equivalent to $ 15. There is no maximum, but you have to do it in increments of fifteen.

You will only be getting points on your subscription plan 5% and your referral 1 point each. It will take a while to get to 15 points.

They will give you 10 on your next anniversary

I too will be switched over. I will be loosing 7$ each cycle.😒

Re: Public points: minimum and maximum points

BKNS27 — Thu, 18 Apr 2024 00:42:33 GMT

@Tmoney

Wow 30 points/ month! Do you have a $600/month plan or have about 30 referrals?

Re: Public points: minimum and maximum points

computergeek541 — Wed, 17 Apr 2024 20:49:05 GMT

@Tmoney wrote:
What is the minimum and maximum amount points that can be redeemed each 30 day billing cycle.
Lets say I earn 30 points each month, can I spend 30 points on each cycle ?
I'm on the legacy system and will be getting moved to the new points system so trying to understand how it will work.

As with Sansan, I know of know redemption limit for points. However, there may still be a limit on the number of points that can be earned during a 30 day period. There has long been hold over from the old rewards program that makes it so that no customers can earn more than $110 over 30 days in refer-a-friend credits. Unfortunately, I am unable to verify if that still applies to the points system.

Re: Public points: minimum and maximum points

wetcoaster — Wed, 17 Apr 2024 23:39:32 GMT

@BKNS27 wrote:
@Tmoney
Wow 30 points/ month! Do you have a $600/month plan or have about 600 referrals?

Unless I'm missing anything, it's 1 point per referral. So technically the OP would need 30 active referrals to be able to redeem 30 points a month? Having 30 referrals has not been unheard of for some very active members here in the past, whether they all continue to stick with PM after this debacle is a different story.

@Tmoney Be aware that the 5% is applied only to the portion of your plan (or add-ons) that you actually pay in hard earned cash (applied to account by voucher or card). So if you are, say, on the $34 and you redeem 15 points for $15 off, you'll only get 5% of ($34-$15), 0.05 * 19 = 0.95 subscription points instead of 1.7 points for full plan cost.

Re: Public points: minimum and maximum points

BKNS27 — Thu, 18 Apr 2024 00:42:04 GMT

@wetcoaster

Opps you are correct…30 referrals.

Re: Public points: minimum and maximum points

Tmoney — Thu, 18 Apr 2024 19:04:47 GMT

Yes 30 referals

Re: Public points: minimum and maximum points

Jangle1928 — Sun, 02 Jun 2024 02:52:01 GMT

me too.I only use the phone for emergencies.I am in the same boat and just found out. was out of commission for 5 month because of a broken hip.Not aware what was happening.Really bad news for the budget