topic Re: US roaming charges. in Get Support

US roaming charges.

Julia906 — Wed, 17 Apr 2024 17:25:55 GMT

US carriers caught my signal when I was close to the border and now I'm being charged for my US roaming. People tell me to turn off or my disable my us roaming but I don't know how to do that.

Re: US roaming charges.

hTideGnow — Wed, 17 Apr 2024 17:28:56 GMT

HI @Julia906 you won't got charge. PM is prepaid carrier, you have to buy before you use any service.

So, you won't get charged

what you got was a message saying IF you want it, you need to buy US roaming

but it is still betting to lock your network to Public Mobile. Change the network selection from Auto to Manual and choose PM

Re: US roaming charges.

Phil_Adelphus — Wed, 17 Apr 2024 17:50:31 GMT

@Julia906 So based on your other thread you already bought a US roaming add-on but have not actually entered the USA yet - how long ago did you purchase it because these add-ons only last 15 days starting from the day you bought it. What phone do you have? If an iPhone, to disable roaming go to Settings -> Cellular -> Cellular Data Options and toggle roaming to off.