topic Re: US roaming charges. in Get Support

US roaming charges.

Julia906 — Wed, 17 Apr 2024 16:35:45 GMT

I bought us roaming add-on for a trip I'm taking soon. Last week I went close to the US and my roaming charges kicked in. But I was never in the US. What should I do?

Re: US roaming charges.

will13am — Wed, 17 Apr 2024 16:36:35 GMT

@Julia906 , the US roaming add-on starts immediately upon purchase.

Re: US roaming charges.

BKNS27 — Wed, 17 Apr 2024 16:39:16 GMT

@Julia906

Your phone is picking up the T-Mobile or AT&T signal tower.

You can disable Roaming to stop this until you are ready to head down.

Remember, the US Roaming is only good for 15 days from the day of purchase.