topic Re: Trying to Change my 30 Day to 90 Day in Get Support

Trying to Change my 30 Day to 90 Day

I_am_oasis — Tue, 16 Apr 2024 17:05:10 GMT

I'm attempting to change my plan to 90 days to try and offset the lack of savings from the resulting points change system next month.

I've been communicating with the CS_Agent and they are asking me to reset my cache, use a different web browser etc.

Can anyone else confirm they are able to swap to a 90 day?

FYI - I'm subbed to the $34 50GB plan and have been with PM for over 5 years.

Thank you!

Re: Trying to Change my 30 Day to 90 Day

hTideGnow — Tue, 16 Apr 2024 17:08:38 GMT

HI @I_am_oasis

not all plans have 90 days option. Which plan you are trying to change to?

at the moment, only the $55 plan has the 90 days option to make it $150/90 days

Re: Trying to Change my 30 Day to 90 Day

I_am_oasis — Tue, 16 Apr 2024 17:11:01 GMT

I guess that explains it. I was trying to switch to the my same plan, just wanted to swap the 30-day to 90-day.

My plan is $34 50Gb plan.

Re: Trying to Change my 30 Day to 90 Day

hTideGnow — Tue, 16 Apr 2024 17:13:31 GMT

HI @I_am_oasis

yup, that does not have a 90 days option

your plan is actually one of the best one for the amount of data. The new points is not as good as the old one. But with the 5% and the 10 points per years, you stil save around $2.5 per 30 days with the new point system

Re: Trying to Change my 30 Day to 90 Day

Meow — Tue, 16 Apr 2024 17:14:59 GMT

If plan is available (regular plan) then do plan change on next renewal.

Unfortunately your loyalty does not matter to PM nor you will be treated better than anybody else 😞

Re: Trying to Change my 30 Day to 90 Day

I_am_oasis — Wed, 17 Apr 2024 01:22:15 GMT

Time to move to PC mobile. With them I'll earn more points with my PC cc