Texting issue

Rey1 — Sun, 14 Apr 2024 18:03:50 GMT

Just to inquire on why I cannot send /receive text messages.

Re: Texting issue

Chalupa_Batman — Sun, 14 Apr 2024 18:05:23 GMT

Public Mobile is dealing with issues when it comes to SMS on Android and iMessages and FaceTime and such. There is no ETA of when it will be resolved. Here is their announcement. I feel this is mostly for new customers and not older ones who've been on Public Mobile a while. Can you make and receive calls? Use data?

Hey Community,

We are aware that some of you are currently unable to successfully use iMessage and or FaceTime features, and we understand how frustrating this can be. Our teams are working diligently to find the cause.

In the meantime, please try troubleshoot steps:
Tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

We apologize for any inconvenience this may have caused and will continue to keep you updated.

Thank you,

Public Mobile Team

Keep an eye on this thread as they SHOULD update it when things are fixed.

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Trouble-using-iMessage-amp-F...

Re: Texting issue

Rey1 — Sat, 20 Apr 2024 19:13:47 GMT

The service that public mobile has is not EFFICIENT... NO CUSTOMER SERVICE PERSONNEL THAT YOU CAN TALK TO.. IT'S ALL AI!

topic Texting issue in Get Support

Texting issue

Re: Texting issue

Re: Texting issue