topic Re: Porting a tablet number into a phone number in Get Support

Porting a tablet number into a phone number

EJ37 — Sat, 13 Apr 2024 21:13:16 GMT

I am currently have a plan with fido but I am planning to move into PM. I just found out my plan was a tablet plan and it did not have any ability to text or call. I was wondering if it was possible to still port this tablet plan to PM and turn it into a phone plan. If I can, I might not be able to receive the text message confirmation for porting as I mentioned my current plan has no text. What can I do about that?

Re: Porting a tablet number into a phone number

hTideGnow — Sat, 13 Apr 2024 20:06:24 GMT

hi @EJ37 from what I. understand, if you create a Fido tablet plan and g9t that number via that plan, you might not be able to port out that number. Check with Fido support, it is thier call and not PM

Re: Porting a tablet number into a phone number

Phil_Adelphus — Sat, 13 Apr 2024 20:25:27 GMT

@EJ37 The tablet plan gives you a phone number but can't call or text?

Re: Porting a tablet number into a phone number

EJ37 — Sat, 13 Apr 2024 20:27:45 GMT

correct

Re: Porting a tablet number into a phone number

BKNS27 — Sat, 13 Apr 2024 20:37:41 GMT

@EJ37

PM doesn’t have plans for tablets but check with an agent to confirm. Click on Chat icon and type in Submit a Ticket.

Re: Porting a tablet number into a phone number

EJ37 — Sat, 13 Apr 2024 20:49:15 GMT

I never said I wanted a PM tablet plan

Re: Porting a tablet number into a phone number

Phil_Adelphus — Sat, 13 Apr 2024 20:51:30 GMT

@EJ37 You can try the number in this Koodo number eligibility test. If it is OK with Koodo then there's a reasonable chance it will port to PM.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Re: Porting a tablet number into a phone number

computergeek541 — Sat, 13 Apr 2024 20:57:46 GMT

@BKNS27 wrote:
@EJ37
PM doesn’t have plans for tablets but check with an agent to confirm. Click on Chat icon and type in Submit a Ticket.

That isn't something that a ticket should be opened for as a customer support agent wouldn't be able to create a custom plan for any cutomer.