Dropped Calls

TomGig — Sat, 13 Apr 2024 19:17:34 GMT

Anyone else experiencing frequently dropped calls? For the last few weeks, I've had my call drop for no apparent reason at least 10 times.

Re: Dropped Calls

hTideGnow — Sat, 13 Apr 2024 19:23:20 GMT

hi @TomGig what phone do you have?

try reboot phone, try Reset all networks and try out your sim in another phone. But some mentioned their calls dropped after 15 mins or so too. Not sure if same for you. you can also ask CS agent to check

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

topic Re: Dropped Calls in Get Support

Dropped Calls

Re: Dropped Calls