topic Esim in Get Support

Esim

Ralaxmon — Sun, 21 Apr 2024 14:27:31 GMT

I just bought an iphone se and I want to load an esim, but I don’t have access to the button buy and install, it is hidden behind another button.

Re: Esim

hairbag1 — Sat, 13 Apr 2024 14:19:24 GMT

@Ralaxmon

FYI...the trouble with esim is...when you buy a new phone, now you need to buy a new esim..whereas with hard sim, you'd just remove sim from the old and install in the new. I suggest you just stick with hard sim instead.

Re: Esim

Chalupa_Batman — Sat, 13 Apr 2024 14:24:10 GMT

Hey @Ralaxmon

To be honest, I would avoid getting an eSIM with Public Mobile. There have been way too many complaints with eSIM and too many failures and issues. Some have 100% success while a lot of others don't and it becomes a nightmare dealing with customer service agents for hours and days at a time. It really is best to stick with a physical SIM card. But that's just me... and @hairbag1 LOL You can always comb through these forums and read all the complaints about them.