topic calls in Get Support

calls

Mike1954 — Sat, 13 Apr 2024 03:31:39 GMT

Every call i try, is dropping off after few minutes.

Very frusteting when you are talking with doctors or relatives and friends.

The answer for my problems is to move to another provider, because I can't report my problems to a real person: only robots !!!!

Re: calls

notchy — Sat, 13 Apr 2024 03:38:04 GMT

@Mike1954 submit a ticket

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

Re: calls

Chalupa_Batman — Sat, 13 Apr 2024 13:12:33 GMT

Hello @Mike1954

It seems Public Mobile is having issues with dropped calls. There have been no announcements about it yet as they are currently dealing with SMS iMessage issues. As per @notchy , create a ticket to have your network reset on their end.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent

IMPORTANT INFORMATION: I am not a Public Mobile employee. I am a customer just like you. Please do not send me a private message with your personal information.