topic Re: Text Message in Get Support

Text Message

Faubs — Fri, 12 Apr 2024 17:10:35 GMT

transfered from Bell 2 days ago, after contacting an agent at Public mobile, I still can NOT send or receive text messages.

It's becoming frustrating and time consuming.

Re: Text Message

hairbag1 — Fri, 12 Apr 2024 17:18:24 GMT

@Faubs

PM has been having problems the last few days similar to your experience. Message CSA agaon as they're the only ones who can assist. Click the orange bubble lower right side of page.

Re: Text Message

pmbc — Fri, 12 Apr 2024 18:02:37 GMT

@Faubs if you're on iphone try this,

Tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

per https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Trouble-using-iMessage-amp-FaceTime-Features/td-p/1180057

If not contact CS Agent at https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 to have them look into for you.

Re: Text Message

Mmzah — Fri, 12 Apr 2024 19:13:38 GMT

welcome to my world, it's been 5 days and they can't fix incoming calls.