topic Re: Please help in Get Support

Please help

Leox1 — Sat, 13 Apr 2024 05:03:49 GMT

I have been trying last 3 days process a payment to subscribe as new customer I have also bought a new sim card and its not working .

i have used Visa , master card different cards with right addresses and zip codes and its failing to validate card so i never go through that page .

please help me who do i have to sent my card info to process the payment for me as I can not stay without data one more day and you will lose a customer.

Re: Please help

hairbag1 — Fri, 12 Apr 2024 05:14:43 GMT

@Leox1

it's required for you to download the free PM app to start process of account activation. Have you done so ?

Re: Please help

Leox1 — Fri, 12 Apr 2024 05:57:51 GMT

I have downloaded the app tryed paying through the app same problem . I tryed using my computer same problem tryed different phone same issue.

Re: Please help

Sansan — Fri, 12 Apr 2024 10:57:27 GMT

@Leox1 this is a known issue for months now. Try purchasing a prepaid credit card from the store and try through the app that way. Delete the app and try again.