topic Re: Invalid Phone Number while transfering from sasktel in Get Support

Invalid Phone Number while transfering from sasktel

PatrickL23 — Thu, 11 Apr 2024 22:07:21 GMT

I am getting an error saying that I don't have a valid canadian phone number when I enter my sasktel phone number to transfer. Any way to fix this?

softech — Thu, 11 Apr 2024 22:11:42 GMT

@PatrickL23 this error usually just means a porting request has already been submitted

but check if your number is eligible to port into PM first

If eligible, you might want to confirm with support that a porting request is pending. Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

PatrickL23 — Fri, 12 Apr 2024 00:03:40 GMT

I contacted the original provider and they said they got the porting request and said that they had approved it, but I am still getting the error.