topic Re: lost my phone in Get Support

lost my phone

JayKW — Thu, 11 Apr 2024 16:54:03 GMT

Hello,

I have lost my phone and cant find it anymore. I would like to terminate my service but cannot login as it sends an OTP to my phone which I dont have access to.

Please tell me how i can get into the account to terminate the service.

Thank you

Re: lost my phone

hTideGnow — Thu, 11 Apr 2024 16:56:46 GMT

HI @JayKW

you can click "Didnt' receive code" and the "send email" to receive the code in email

if you still unable to login , please message support:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437